Saturday, October 25, 2008

Working With A Medical Transcription Company – What To Expect

Working with a medical transcription company offers several benefits for your healthcare organization, and you can look forward to a long-term relationship with qualified professionals to manage all of your dictation and transcription projects. Today’s innovative technologies in medical transcription make it easier to capture data and format it appropriately for reporting.

Doctors, nurses and other healthcare professionals can have easy access to all data within a few days, and your medical transcription company can offer a full suite of services to ensure smooth operations each and every week. If you’re looking for a way to maximize your resources and enjoy consistent, reliable services, here’s what you can expect from a medical transcription company:

1. Professional communications. Whether you are submitting new projects or speaking with the customer service department about technical issues, you can expect professional services that help you solve your most immediate problems. Professional communications make it easier to receive the services you need and address any issues that may arise with various projects.

2. Easy access to completed reports. Today’s transcription software is designed for compatibility with many web-based servers so that downloading and tracking files is a seamless and smooth process. Your doctors, physicians and other healthcare professionals can easily find the files they need at a touch of a button. In some cases, they may even be able to download reports and files onto a handheld device or their own computer.

3. Fast turnaround times. A medical transcription company that is equipped with a well-trained staff and quality equipment will be able to turnaround most projects within 24-48 hours. This means your doctors can submit a dictation and expect to receive a complete, accurate report within a few days. This can save both time and money on the entire dictation and reporting process to benefit your entire healthcare organization.

4. Formatting according to your documentation standards. All documents and reports from the medical transcription company can meet your specific organizations’ requirements for documentation. All you need to do is define your reporting formatting requirements so that the transcription team can send back all documents according to your guidelines and specifications.

5. Improved workflow processes. With the advances in e-mail communications and other web-based technologies, both your healthcare organization and the medical transcription company can speed up processing time from dictation to reporting. Doctors and healthcare professionals can enter their dictation through a phone or microphone and send the data immediately to the medical transcription company. After that, the data is turned into a transcription report and then made available on the web for easy downloading. This entire process can improve workflow and make it easier to handle large amounts of data.

6. Automated delivery. When you are submitting volumes of data on a regular basis, making sure your doctors and other healthcare professionals are receiving reports regularly can be a challenge. Automated delivery systems make use of e-mail notifications for quick an easy access to reports so there is never a delay in getting back critical information.

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