Is Your Medical Transcription Service Helpful?

How helpful is your medical transcription service? What happens if you run into a problem and need some help resolving it, if you have a question about their service, or just need to know how much longer your transcription will take?

The support provided by medical transcription service is something that you will want to test out ahead of time. Write them an email asking a question that cannot be answered by anything on the website or try the live chat. In general, the more options the medical transcription service gives you for contacting them, the better.

It´s impossible to know just what situations might occur that you will need to talk to the medical transcription service, but it is an area that you definitely need to consider when making a decision. Often a frustration or misunderstanding can easily be cleared up with just a quick phone call. However, if you are put on hold for an hour or don´t get a reasonable response to your email, you will find that you end up more frustrated than you started out!

Check the support system that your medical transcription service has in place and be sure that it is one you will be happy to use. If you hate talking on the phone, be sure that they offer email support and if you just can´t wait for an email, then look for a company that will also provide live chat.

Transdyne offers Transcription Help to Private Physicians, Clinics and Transcription Vendors and our Transcription Partner program page outlines our method of alliances with Transcription Vendors. Sirius BPO Services accepts Medical dictations in various formats such as .dss, .wav, .dvf etc from Digital Recorders and from Dial-in Telephone dictations. Dictations from Digital recorders are generally of better quality audio to decipher and which results in better quality of Medical transcription. When physicians use Phone-in dictations, they can continue to use their provider and give access to the Phone-in server from where we can download the dictations for Medical transcription services. Otherwise they can opt to use our Phone-in service to deliver the dictations.

The advantages of medical transcription outsourcing are numerous. The primary advantage is the time gained. In hospitals and clinics, the patients' physical reports, operative reports, consultation notes, laboratory reports, discharge summaries, and many more are outsourced to medical transcription service providers. These files are usually voice files dictated by doctors and other healthcare professionals. Medical transcriptionists transcribe these files and send them back via secure e-mail. Medical transcription outsourcing allows hospitals, clinics and healthcare personnel to focus more on their core activities.

Medical transcriptionists are highly skilled in advanced medical terminology and have a thorough understanding of the procedures, policies, and documentation rules required for the production of medical records. Majority of the transcriptionists working in medical transcription companies are graduates in biological sciences. This allows them to understand the terminologies and vocabulary used by a doctor. Thus error free reports can be prepared maintaining high accuracy. Many companies offer medical transcription outsourcing in lower cost.

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