Working With A Medical Transcription Company – What To Expect

Working with a medical transcription company offers several benefits for your healthcare organization, and you can look forward to a long-term relationship with qualified professionals to manage all of your dictation and transcription projects. Today’s innovative technologies in medical transcription make it easier to capture data and format it appropriately for reporting.

Doctors, nurses and other healthcare professionals can have easy access to all data within a few days, and your medical transcription company can offer a full suite of services to ensure smooth operations each and every week. If you’re looking for a way to maximize your resources and enjoy consistent, reliable services, here’s what you can expect from a medical transcription company:

1. Professional communications. Whether you are submitting new projects or speaking with the customer service department about technical issues, you can expect professional services that help you solve your most immediate problems. Professional communications make it easier to receive the services you need and address any issues that may arise with various projects.

2. Easy access to completed reports. Today’s transcription software is designed for compatibility with many web-based servers so that downloading and tracking files is a seamless and smooth process. Your doctors, physicians and other healthcare professionals can easily find the files they need at a touch of a button. In some cases, they may even be able to download reports and files onto a handheld device or their own computer.

3. Fast turnaround times. A medical transcription company that is equipped with a well-trained staff and quality equipment will be able to turnaround most projects within 24-48 hours. This means your doctors can submit a dictation and expect to receive a complete, accurate report within a few days. This can save both time and money on the entire dictation and reporting process to benefit your entire healthcare organization.

4. Formatting according to your documentation standards. All documents and reports from the medical transcription company can meet your specific organizations’ requirements for documentation. All you need to do is define your reporting formatting requirements so that the transcription team can send back all documents according to your guidelines and specifications.

5. Improved workflow processes. With the advances in e-mail communications and other web-based technologies, both your healthcare organization and the medical transcription company can speed up processing time from dictation to reporting. Doctors and healthcare professionals can enter their dictation through a phone or microphone and send the data immediately to the medical transcription company. After that, the data is turned into a transcription report and then made available on the web for easy downloading. This entire process can improve workflow and make it easier to handle large amounts of data.

6. Automated delivery. When you are submitting volumes of data on a regular basis, making sure your doctors and other healthcare professionals are receiving reports regularly can be a challenge. Automated delivery systems make use of e-mail notifications for quick an easy access to reports so there is never a delay in getting back critical information.

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How Medical Transcription Works

Medical transcription has evolved from simple dictation-to-type processes to innovative, dictation-to-web reporting services. As more healthcare organizations and medical professionals shift toward outsourced transcription services, demand for these types of services is steadily on the rise. The entire process of capturing the dictation and formatting into a report for the doctor or healthcare organization can take time, but working with a reliable medical transcription company can increase the efficiency of this process and reduce turnaround time substantially.

What is Medical Transcription?

Medical transcription is the process of converting voice recorded information into text in the form of a report. Medical transcriptionists are professionals who have been trained to type via dictation, and accurately transcribe all notes and related information into a specific format. Many of today’s innovative transcription service providers now use web-based programs to capture data, convert it into text, and make it available in the form of electronic reports and other reporting documents. The entire process has become more efficient and accurate, but still requires the work of certified medical transcriptionists to capture the data.

What Does a Medical Transcription Company Do?

A medical transcription company may hire a team of certified medical transcriptionists to complete various projects, or work with home based medical transcription service providers. Outsourced medical transcription companies offer many advantages and benefits over utilizing in-house support staff such as secretaries and administrative assistants, and most work with a guarantee of HIPAA compliance and high standards of accuracy.

The Process of Medical Transcription

There are three main entities involved with the medical transcription process: the provider (a doctor, physician, or healthcare organization manager who has captured a conversation or speech on an electronic device); the transcriptionist; and the transcription service company. The provider dictates the information directly into a digital recorder, phone, or other electronic device and submits the information to the transcriptionist. Today, this may be in the form of a secure FTP server or other secure communication channel such as a file attachment.

The transcriptionist then transcribes this information into a document and sends it to the quality control center or department for review. If the information meets all quality standards and is accurate, it may be forwarded to another division of the transcription company for final review. When the document meets all standards and is free of errors, it may be converted once more into a document that the provider can review.

This entire process can be smooth and seamless when you are working with a technologically advanced transcription service company, and many now offer a variety of options for providers to submit the necessary information. Dial-in phone services, digital recordings, and even web-based delivery are the key ways to submit the information to the transcriptionist, and the vehicle of transmission must be completed with security in mind.

The total transcription process and delivery time may vary depending on the medical transcription service provider you have chosen to work with, and the volume of work submitted. Still, many transcriptionists work with consistency and can turnaround projects at a relatively steady rate.

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